Shipping Policy

Effective date: September 15, 2026

This page explains where Coffeylegal ships, how long it takes and what to do if a parcel goes astray.

Where we ship

We deliver to all 50 U.S. states. We do not ship internationally, to freight forwarders or to addresses outside the United States.

Shipping service and cost

There is one service: free standard shipping on every order, with no minimum order value. We do not offer expedited, express or in-home delivery, and free shipping does not include installation or assembly. Parcels are delivered to the address entered at checkout, so please check it before confirming.

Processing time

Orders are processed within 0-1 business days, Monday to Friday, excluding major U.S. holidays. Orders placed after 2:00 PM MT are processed on the next business day.

Transit time

After dispatch, standard delivery takes 2-3 business days. Remote addresses, weather and carrier volume around holidays can add a day or two; the estimate is not a guarantee.

Tracking

When your order leaves the warehouse you receive an email with the tracking number. Use it on the carrier's site to follow the parcel; tracking events usually appear within 24 hours of dispatch.

What you pay

Because shipping is free, the total at checkout is the product price plus any sales tax due for your address. There are no handling fees and nothing is added after you confirm.

Lost or delayed parcels

If the tracking shows no movement for several days, or the parcel has not arrived well after the 2-3 business day window, email support@coffeylegal.com with your order number. We open an enquiry with the carrier and, if the parcel is confirmed lost, we send a replacement or refund the order in full. If the tracking shows the parcel as delivered but you cannot find it, check with neighbours and the building's mail area first, then contact us within a few days so we can investigate.

Damaged on arrival

If a parcel arrives damaged, report it within 72 hours of delivery with photos, as described in our Refund & Returns Policy, so we can claim against the carrier and put it right.

Questions about shipping

• Email: support@coffeylegal.com
• Phone: +1 (623) 457-8279
• Hours: Monday-Saturday, 9:00 AM - 6:00 PM MT